Privacy policy

I. Definitions

1. Administrator – the administrator of personal data within the meaning of the GDPR, which is LV Trade LIMITED.
2. LV Trade – LV Trade LIMITED, registered in accordance with the Act on International Trade Companies of the Republic of Seychelles, company number: 229742; correspondence address in the EU:
   
   LV Trade LIMITED
   
   SOHO Office, Punchbowl centre
   Elija Zammit Street
   
   STJ3154 St. Julian's, Malta
   
3. Personal Data – Users' personal data within the meaning of the GDPR, provided in connection with the use of the Service.
4. Processing of personal data – all operations performed on personal data within the meaning of the GDPR.
5. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of the 27th of April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / CE (Journal of Laws UE 2016 Item L119).
6. Website – a website made available via litevouch.com and subdomains.
7. Services – Services provided by LV Trade by electronic means, sale of goods and services, in particular the redemption of a Litevouch voucher.
8. User – natural or legal persons who have accepted the Regulations of LV Trade and concluded an agreement for the provision of the Service with LV Trade.

All capitalized terms and not defined above should be understood in accordance with the definitions contained in the LV Trade Regulations.

II. General information

1. The website obtains information about Users and their behaviour in the following way: • by entering information into forms,
   • by storing files (so-called "cookies") on end devices,
   • by collecting web server logs and other information arising in connection with or as a result of the functioning and use of the Website,
   • by recording and collecting personal data in the form of a recording of the User's image obtained via a video messenger (e.g., skype).

III. Rules for the collection of Users' Personal Data

1. Using the Services requires Users to provide Personal Data. Failure to provide all Personal Data required by LV Trade may lead to the inability to provide the Services by LV Trade.
2. The Website collects information provided by the User.
3. The Website may also save information about connection parameters (time stamp, IP address, etc.).
4. Data obtained from Users are not shared with third parties, unless:
   • the User provides their consent,
   • it is justified by law,
   • it is necessary for the provision of Services, in particular in the technical field of Payment Services, as well as other entities with whom LV Trade cooperates in the performance of the Service.

IV. The scope of Data Protection and their processing

1. In connection with the implementation of a given Service, the Administrator may request the User to provide Personal Data, primarily in the case of natural persons: features of the document confirming the User's identity and their name, surname, citizenship, address of residence, country of birth, information about tax residence and political position held, telephone number, date of birth and ID card number. In the case of foreign Users who do not have a PESEL number, provide an equivalent (PESEL number) (or submit a declaration that they do not have a PESEL number).
2. In order to verify the data, the User must provide the employee of LV Trade with an identity document or send a scan or photo of it in .jpg or .png format using the form on the Website. The scan / photo of the ID document must meet the following conditions: data on the document must be clearly visible, all edges of the document must be visible, no data must be hidden. The file cannot contain traces of digital alteration (e.g., painting over an element with a graphics program). It is permissible to place a water mark. In case of doubt, LV Trade may ask the User to send a photo of an identity document made in such a way that the User's face and identity document are visible at the same time (the so-called selfie), or to connect with the User via a video communicator (e.g., Skype).
3. Confirmation of the address of the User or the User's representative may take place on the basis of a photo in .jpg or .png format, a utility bill (for electricity, water, gas, etc.), an agreement with a public trust institution or an official letter with the User's address data along with the name and date of issue (not older than 6 months).
4. Personal data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of the 27th of April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (Journal of Laws of the EU 2016, Item L119) and the provisions of Chapter 373 of the Act of the 23rd of September 1994 on money laundering (CAP 373).
5. The basis for data processing is the User's consent or legal provisions authorizing the processing of personal data.
6. Providing data by the User is voluntary, but necessary for the provision of the Services.
7. Personal data will not be made available to other entities without the User's knowledge, except for entities authorized under the law.
8. Each User has the right to inspect their personal data, correct or delete them, as long as it does not violate the law and can be done from the user panel.
9. The Administrator may refuse to exercise the rights indicated in point 8, if it results from legal provisions, the information is the subject of an ongoing dispute or is necessary to explain the circumstances of the User's breach of the Regulations.
10. The Administrator has the right to take any action to increase the security of the Services provided by the Administrator.

V. User rights

1. The User has the right to access and correct Personal Data.
2. The User is entitled to request supplementing, updating, rectifying personal data, temporary or permanent cessation of their processing or their removal if they are incomplete, out of date, untrue or have been unlawfully collected or are useless for the purpose for which they were collected.
3. In the event of a change of Personal Data, the User is obliged to take steps to update the Personal Data in his Account.
4. The Administrator may refuse to delete Personal Data in a justified case, in particular when the User:
   • has not paid the entire amount due to the Administrator or
   • breached the Terms of Service, or
   • has violated applicable laws, and the retention of Personal Data is necessary to clarify these circumstances and determine the scope of the User's liability. In each case of refusal to delete Personal Data, the Administrator will inform the User about the reasons for the refusal together with the legal justification.
5. In the case of doubts as to the method of processing Personal Data, the User may obtain explanations from the Administrator and has the right to submit an inquiry, reservation or complaint to the supervisory body.
6. Personal Data provided specifically for marketing purposes may be used for automated decision making and profiling.
7. The User has the right to lodge a complaint with the President of the Personal Data Protection Office on the terms set out in the GDPR.
8. The User has the right to object to the processing of Personal Data and demand that such processing be restricted.
9. The User has the right to request the transfer of Personal Data.
10. The basis for data processing is, in particular, the applicable regulations and legal provisions as well as consent, if given by the User.
11. Personal Data will be processed for the duration of the Service Agreement.
12. Contact with the Data Administrator: [email protected].

VI. Information about cookies

1. The website uses cookies.
2. Cookie files (so-called “cookies”) are information data, in particular text files, which are stored on the User's end device and are intended for the use of the Website. Cookies usually contain the name of the Website they come from, the storage time on the end device and a unique number.
3. Detailed rules on cookies are contained in the “Cookie Policy” document available at:
4. In terms of information about the User's preferences collected by the Google advertising network, the User can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/

1. Information about some of the Users' behaviours is logged in the server layer. These data are used only to administer the Website and to ensure the most effective hosting service, also for evidence purposes in connection with committed crimes or due to circumstances related to the pursuit of claims in civil proceedings.
2. The browsed resources are identified by URL addresses. In addition, the following data may be stored:
   • date of order,
   • response time,
   • name of the User's station – identification carried out by the HTTP, HTTPS protocol,
   • information about errors that occurred during the execution of HTTP, HTTPS transactions,
   • URL address of the page previously visited by the User (referrer link) – when the Website was accessed by referral,
   • information about the User's browser,
   • IP address,
   • Phone number.
3. Some of the above data are not associated with specific Users using the Website. The Administrator does not combine this data with the User's Personal Data and does not use them to identify the User, as they are used only to administer the server.

VIII. Managing Cookies – How to express and withdraw consent in practice?

1. If the User does not consent to receiving cookies, they may change the browser settings. We reserve that disabling cookies necessary for authentication processes, security, maintaining User preferences may make it difficult, and in extreme cases may prevent the use of the Website.
2. Information on managing cookie settings in a given browser can be found on the website of its editor.

IX. Contact

1. The User may contact the Administrator at any time for information at: [email protected]