Litevouch.com website terms and conditions

This document regulates the terms and conditions of using litevouch.com (hereinafter referred to as the Website) by third parties. The litevouch.com website is provided by LV Trade LIMITED, a company registered in accordance with the International Business Companies Act of the Republic of Seychelles, Company Number: 229742 (hereinafter referred to as the Operator).

Before you start using the services of litevouch.com, be aware that any activities related to participation units in distributed cryptographic accounting systems (hereinafter referred to as cryptocurrencies) and tokens (identity cards reflecting certain values), i.e., in particular sale, possession, investing in cryptocurrencies or also tokens carry a risk. The values of cryptocurrencies and tokens can fluctuate significantly and there is a significant risk of financial losses related to the above-mentioned activities. By using any litevouch.com services, you declare that you are aware of the risk and all risks associated with any activities on cryptocurrencies, tokens, and derivatives, and to the fullest extent permitted by the mandatory provisions of applicable law, you release litevouch.com from any liability for using the services offered by Service.

§1

The Operator provides the services described in these Terms and Conditions after completing the account registration procedure. The services are provided to natural persons (consumers) with full legal capacity (i.e., persons over 18 years of age with full legal capacity) who have accepted the Terms and Conditions and concluded a contract for the provision of services (hereinafter referred to as the User).
2. Anyone who accepts these Terms and Conditions declares that: a) is aware of the risks associated with buying, owning, or investing in cryptocurrencies and tokens and is aware that one of the elements of this risk is the possibility of losing all funds as a result of sudden changes in cryptocurrency and token rates,
b) is aware that the basic threat to every Internet user, including people using electronic services, is the possibility of taking control of the User's device or otherwise obtaining data by third parties in order to take over the User's Account on the Website, which may result in theft of funds the User's financial account,
c) has full legal capacity,
d) has valid, effective, and appropriate authorization to act on behalf of the User and other rights that enable account registration and use of the Operator's services – in the case of persons other than natural persons,
e) provides only true and complete User's data that is current and applicable,
f) is not on the list of persons and entities indicated on the lists published by the Inspector General on the basis of UN Security Council resolutions, issued on the basis of Chapter VII of the United Nations Charter, concerning threats to international peace and security caused by terrorist acts, especially on the lists referred to in paragraph 3 of United Nations Security Council Resolution 2253 (2015) or paragraph 1 of United Nations Security Council Resolution 1988 (2011),
g) his account has never been suspended or removed from the Service for any reason before.
The Operator makes every effort to ensure the uninterrupted operation of the website. However, the Operator has the right to suspend the operation of the website in the event of the need to update the website's software or in the event of circumstances preventing its proper operation. The website owner will make every effort to ensure that the break in the operation of the website in such a situation is as short as possible.
Using the Website depends on having a device with Internet access and containing the necessary software that meets the minimum technical conditions necessary to display the Website, i.e., a properly installed and configured, current web browser supporting the HTML5 standard and cascading style sheets (CSS3) technology, e.g., Google Chrome, Mozilla FireFox, Opera, Microsoft Edge, Internet Explorer; JavaScript and cookies support enabled (usually enabled by default in the browser); active Internet connection allowing two-way communication via HTTPS protocol; for mobile devices: original Android system version not less than 5.0 or original iOS version not less than 10.0.
The User has the right to use the Website only in accordance with its intended purpose, within the limits of the law and good manners of the information society, with respect for the rights and personal rights of other people. The user undertakes in particular: a) not to publish or deliver unlawful content, including content that violates personal rights, intellectual property rights of third parties,
b) not to take actions that may cause disruption, defectiveness, or interruption in the operation of the Website,
c) not to mislead people using the Website and the Operator, e.g., by providing false information,
d) refrain from acting in bad faith, from abusing the Website's functionality, from using the Website contrary to its purpose and contrary to the Terms and Conditions,
e) not to use the services directly or indirectly for purposes contrary to the law, the Terms and Conditions, the principles of social coexistence or morality.
The website, including all content, source codes, graphic signs (excluding cryptocurrency logos, tokens and other logos to which third parties have rights) are the intellectual property of the Operator or third parties and their copying, disposition and use without the consent of the Operator or the relevant third party is prohibited.

§2

In order to use the services offered by the Operator, you must register an account on the Website free of charge.
Registration requires filling in a form and providing the required data, in particular the User's e-mail address, as well as reading the Terms and Conditions, accepting the provisions and reading the Website's Privacy Policy.
After submitting the completed registration form, the person registering their account must confirm the creation of the Account by entering the verification code from the email sent by the Operator to the address provided during registration or by clicking the verification link. After providing correct data or clicking the link, an agreement is concluded for the provision of the account sharing service by electronic means, and the User receives a VOUCHER code to their e-mail address. The account sharing service is free of charge.
The User is obliged to protect their passwords to access the account on the Website, as well as to access the e-mail account and other means of communication by means of which they receive messages related to the operation of the Website. The operator is not responsible for the loss of cryptocurrencies and tokens purchased on the Website and vouchers purchased by the User, to which they have access on the Website, to the fullest extent permitted by mandatory provisions. The Operator is not responsible for the loss of cryptocurrencies, tokens and vouchers related to the User's negligence, regarding the protection of the data described in this point.
The User undertakes to immediately update their data provided in the User's account, but not later than after 3 days from the change of data. The operator has the right to block the User's account if there are any ground to suspect that the data is out of date.
The Operator may refuse to create a User Account for any reason, in particular if the case of any of the statements referred to in §1 paragraph 2 of the Terms and Conditions.

§3

In order to obtain full functionality of the User's account, it is necessary to identify the User in accordance with the relevant provisions on counteracting money laundering and terrorist financing – Directive 2015/849 of the European Parliament and of the Council of the 20th of May 2015 on preventing the use of the financial system to conceal embezzlement or terrorist financing.

1. Identification may take place in particular through: a) providing name, surname, citizenship, address of residence, country of birth,
b) information on tax residency and political position held, telephone number, date of birth and ID number, number in the census of the relevant country of the User – if the User is a natural person,
For the purposes of verification, notwithstanding paragraph 1 above, the User must provide the Operator with a document confirming their identity by sending it in the form of a scan or photo in .jpg or .png format. The scan / photo of the identity document must meet the following conditions: data on the document must be clear, all edges of the document must be visible, none of the data may be obscured. The file cannot contain any signs of a digital processing.
The Operator may ask the User to send an additional photo of an identity document, made in such a way that the User's face and identity document (so-called selfie) are visible at the same time, or to contact the User by phone or connect with the User via a video communicator (e.g., Skype, Google meet).
Confirmation of the address of the User or the person representing the User may be based on a photo in .jpg or .png format, a utility bill (for electricity, water, gas, etc.), an agreement with a public trust institution, an official letter or a bank statement or confirmation of a transfer from a financial institution, with the User's address data along with the name and surname, as well as the date of issue (not older than 6 months).
The operator may at any stage of using the Website by the User, request the re-sending of the information indicated above, as well as request other than those described in paragraph 1-4 of information in order to fulfil the obligations incumbent on the Operator in relation to the provisions on counteracting money laundering and terrorist financing.
The Operator processes the User's personal data for the purposes of ensuring the proper provision of services on the Website, compliance with these Terms and Conditions and meeting the requirements related to the provisions on counteracting money laundering and terrorist financing. Detailed information on the processing of personal data is contained in the Privacy Policy available at https://www.litevouch.com/en/blog/privacy-policy .
The Operator may at any time limit or block the possibility of deposits and / or withdrawals from the Account within the available wallets if the User's account data is not verified and, in particular, if the Operator suspects that the verified data is false or in the event of violation of the law or Terms and Conditions.

§4

Using the Website, the Operator provides services consisting in the implementation of a Litevouch voucher, which enables the purchase of the Litecoin cryptocurrency.

The rate is determined based on the coinsmarketcap.com service and updated every 3 minutes, plus the Litevouch commission, 15% for transactions up to EUR 50 and 5% for transactions over EUR 50.

As part of the Website, the Operator may also provide services other than those described in the Terms and Conditions on the basis of separate Terms and Conditions for the provision of services.
The Operator reserves that it does not provide payment services, any financial or investment services, in particular, it does not participate in trading in securities and other financial instruments. The Operator may, however, inform on the Website about the possibility of using the services of other entities or partners.
The use of the services takes place only by Users after logging in to the Website.
It is prohibited to use the Website for purposes related to the User's business activity, as well as to indicate to third parties, cryptocurrency wallets as the User's account used for settlements.

§5

The Operator, to the fullest possible extent permitted by mandatory provisions of law, excludes and limits the liability for the provision of services under these Terms and Conditions towards the User, in particular due to any guarantees or warranties. In particular, the Operator is not responsible for delays in displaying the Website on devices used by the User, transaction registration time when charging the wallets of individual Cryptocurrencies or tokens, financial losses incurred by Users resulting from the inability to make transactions via the Website during the technical break; Users' financial losses resulting from exchange rate differences arising during the blocking of a given transaction or User Account made in accordance with the Terms and Conditions or at the request of state authorities; for technical problems or limitations, including the speed of data transmission of computer equipment, terminal equipment, ICT system and telecommunications infrastructure used by the User and which prevent the User from using the Website; the effects of using the Website by the User in a manner inconsistent with applicable law, the Terms and Conditions or the principles of social coexistence or customs adopted in this regard.
The Operator is not responsible for the possible loss of cryptocurrencies, tokens, and vouchers in the event of factors beyond the control of the website owner, such as force majeure, hardware failures, errors found in the cryptocurrency or token system, actions, or negligence of third parties affecting the operation of the Website.
The User is obliged to repair any damage resulting from his actions to the detriment of the Website or other Users or violating the provisions of applicable law. The User indemnifies the Operator from liability and is responsible for the fact that a third party will not demand that the Operator remedy the resulting damages and undertakes to cover the costs incurred by the Operator in connection with claims related to these damages.

§6

Both the Operator and the User have the right to terminate the provisions of these Terms and Conditions with a 7-day period, and the termination by the User must be preceded by a verification of the personal data provided by the User in the manner indicated by the Operator. During the notice period, the User is obliged to redeem all User's vouchers.
The Operator may terminate the provisions of these Terms and Conditions with the User immediately in the event of violation of the provisions of the Terms and Conditions, in particular if the User cannot confirm their identity in accordance with the provisions of the Terms and Conditions, false statements referred to in §1 section 2 and in the event of suspicion of money laundering. The Operator has the right to block all the User's funds until the circumstances of the violation of the provisions of the Terms and Conditions are clarified, and in the event of violation of the law, they have the right to block the funds and transfer them in accordance with the applicable law.
The Operator reserves the right to immediately block part or all of the functions of the User's account (including the possibility of making withdrawals, the possibility of using the Operator's services provided on the basis of these Terms and Conditions or other Terms and Conditions) in the event of violation of these Terms and Conditions or legal provisions. In such a situation, the Operator is not responsible for the inability to buy cryptocurrencies.
Changes to the content of these Terms and Conditions require re-acceptance by the User. The Operator will inform the Users about the change in the Terms and Conditions within 7 days before the new provisions of the Terms and Conditions enter into force. In the event of non-acceptance of the new Terms and Conditions by the date of entry into force of its new provisions, the Operator may block the User from using or terminating the provisions of these Terms and Conditions, cancelling all orders submitted by the User, unless the user cannot demand their return in the cases specified in the Terms and Conditions.

§7

The User may contact the Operator by e-mail to the following e-mail address: support@litevouch.com
The User has the right to file a complaint if he or she believes that the services provided by the Operator are not in accordance with these Terms and Conditions.
The Operator accepts complaints only by e-mail to the following address: support@litevouch.com
The complaint should be sent from the email address provided by the User on the Website and contain: the subject and circumstances justifying the complaint and the proposed method of settling the complaint.
Complaints will be considered in the order of receipt, but not later than within 14 (fourteen) days. If the complaint does not contain the information necessary for its consideration, the Operator will ask the User to supplement it to the extent necessary, and the period of 14 (fourteen) days then runs from the date of delivery of the completed complaint.

§8

The law applicable to the contract between the User and the Operator, concluded on the basis of these Terms and Conditions, is the law of the Republic of Seychelles, subject to mandatory provisions.
Any disputes related to the services provided by the Operator will be resolved by competent common courts.

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